Returns & Exchanges
We want you to be fully satisfied with your high-performance gear; if you are not, you can return your HyperX products within 30 days of delivery for a full refund. All returned items must be in their original packaging and include all accessories and documentation to be eligible.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to start the process.
Print Shipping Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Package Your Gear
Securely pack your item in its original box, ensuring all cables and components are included to avoid restocking fees.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing