Returns & Exchanges

We want you to be fully satisfied with your high-performance gear; if you are not, you can return your HyperX products within 30 days of delivery for a full refund. All returned items must be in their original packaging and include all accessories and documentation to be eligible.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to start the process.

2

Print Shipping Label

Once your request is approved, download and print the prepaid shipping label provided via email.

3

Package Your Gear

Securely pack your item in its original box, ensuring all cables and components are included to avoid restocking fees.

4

Drop Off and Track

Drop your package at any authorized carrier location and keep your tracking number until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing